Emerging from Alert Level 4 we want to reassure you we are here to provide eye care for our community. We are committed to operating in a safe manner to reduce risks for you and our team. This means you will notice we are doing things differently.

Unfortunately until we go to Alert Level 2 we remain unable to do our regular face to face consultations. But we are able to help essential workers however we can. And we can help anyone who need replacement glasses in order to be able to function and live normally. Please read the following information about operations under Alert Level 3.

We are screening everyone at the time of booking and deferring appointments for 14 days for anyone who is unwell.
Outside the door we have posters reminding people not to enter if they are unwell or have signs or symptoms suspicious for COVID-19
We will allow a limited number of people into our practice at any one time - this is to allow for physical distancing.
We will have a contact register for everyone entering our practice.
Hand sanitiser available for use throughout the practice.
Our waiting space is clean with social distancing observed.
We are cleaning and disinfecting equipment, including our eftpos machine, between each use, and cleaning all surfaces regularly.
Good hygiene is part of our every day focus; our team understands the importance of hand hygiene, staying home if sick, covering coughs and sneezes and social distancing - not touching or shaking hands with anyone.
Our team have appropriate PPE, including masks and face shields.

We are working closely with the Optometrists and Dispensing Opticians Board, and taking advice from the Ministry of Health.

Anyone who has any concerns can phone Healthline on 0800 611 116 or talk to us via email or phone.